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4.3 | 408 Reviews

4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer

LG WM3500CW

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • 6Motion™ Technology
  • ThinQ® Technology
  • ColdWash™ Technology

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No

See More

 
Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


A Smarter Way to Wash

6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG ThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.


Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.


Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.


More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.


Measure Twice, Order Once

Complete this guide to help ensure a successful delivery and installation.

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • 6Motion™ Technology
  • ThinQ® Technology
  • ColdWash™ Technology
  • Direct Drive Motor 10-Year Limited Warranty
  • ENERGY STAR® Certified
SUMMARY
Type Front Load Washer
Capacity (cu.ft.) 4.5 cu. ft.
Matching Electric Dryer DLE3500W
Matching Gas Dryer DLG3501W
Color White (W)
APPEARANCE
Hard Buttons Yes
Touch Buttons Yes
Dial-A-Cycle™ Yes
ENERGY
ENERGY STAR® Most Efficient 2019 Yes
ENERGY STAR® Qualified Yes
CEE Tier 2
IMEF 2.92
IWF 2.9
WASH PROGRAMS
No. of Programs 10
Programs Normal, Perm. Press, Heavy Duty, Delicates, Towels, Speed Wash, Bedding, Tub Clean, Whites, Downloaded
WASH OPTIONS
No. of Options 10
Options Fresh Care, Prewash, Remote Start, Delay Wash, Wi-Fi, Add Garments, ColdWash, Extra Rinse, Rinse+Spin, Child Lock*
WASH DETAILS
No. of Wash/Rinse Temps 3
Wash/Rinse Temps Hot, Warm, Cold
No. of Spin Speeds 3
Spin Speeds Hot, Warm, Cold
Max RPM 1300
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
ColdWash™ Option Yes
SenseClean™ System Yes
CONVENIENCE FEATURES
TrueBalance™ Anti-Vibration System Yes
4-Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
Easy Loading TilTub™ Yes
THINQ® SMART FEATURES
SmartDiagnosis™ (v3.0) Yes
Wi-Fi Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes
ThinQ® Technology with Proactive Customer Care Yes
MOTOR
Motor Type Inverter Direct Drive Motor
Axis Horizontal
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door / Rim Glass/Silver Spray
Door Cover Clear Round Cover
All Available Colors White (W)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS/ACCESSORIES
Pedestal WDP4W
Pedestal (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
LG Sidekick™ Pedestal Washer WD100CW
LG Sidekick™ Pedestal Washer (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
Stacking Kit KSTK1
DIMENSIONS/CLEARANCES/WEIGHTS
Product (WxHxD) 27" x 39" x 30 1/4"
Depth with Door Open (55" D with door open)
Carton (WxHxD) 29 23/32" x 41 27/32" x 31 17/32"
Weight (Product/Carton) 187.4/209.8
WARRANTY/UPC
UPC 048231024990

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No

Specifications Sheet

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Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/30/2020.

LG Home Appliance and TV Savings Rebate

Offer Expires: 7/23/2020 to 8/19/2020 Must be postmarked by: 9/19/2020

Receive a 10% rebate with purchase of qualifying LG Kitchen, Laundry, Select Vacuum, and Select TV Bundle. Rebate form must be postmarked by 9/19/2020.

4.3 out of 5

83% of reviewers recommend this product.

4 Stars

Good Overall except the banging noise

yorissky 7/30/2020

I purchased this washer through Bestbuy on June 2019 and it has been a year now. For over a year everything is still good until just now that I noticed the noises. Whenever the machine enters spinning cycle at the beginning it produces banging noises really loud then goes away as it is speeding up. No banging noises during the spin. When it slowing down the noises happen again. I have been doing some research regarding about this issue but it is still a mystery i guess. I was trying to call customer service and I cant even reach them after 45 minutes of waiting. I just want to confirm that the banging sound at the begin and end of the spinning cycle is normal regardless of load and speed setting.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

washer works but it will not connect ThinQ

sdspud 7/21/2020

The washer works fine. I like the cycle choices but its nothing special. The latch on the door now bounces the door back after only 4 months. This is if I just push it close but dont actually keep my hand on it all the way. It does close when I specifically push it close. However the washers modem needs a firmware update but you cant get it connected to the ThinQ app do complete it. The app just keeps saying that it doesnt see the modem. The dryer connected perfectly and updated itself. I have spent hours on this. This is a known problem by LG and their workaround doesnt work. There are complaints all over the internet about this one issue. Most people cant get it to work and state that LGs customer support is not helpful- they blame your modem or internet etc.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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1 Stars

super bad

carol cheema 7/18/2020

first load and it made very bad noise . waited three week to get it and now it is not working.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

One of the worst washers I have purchased

MW51 7/14/2020

The cycles for this washer take 1 hr 40 minutes or longer dont get the clothes clean washer is damaging my laundry and LG refuses to fix the problem.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

1 year and absolutely no problems

Xiede 7/10/2020

We bought our 1st house last year. After doing a LOT of research highest rated set by an extremely reputable source we picked this washer and its matching dryer from a big box store. We have had no problems and everything has worked as expected. As for some of the other comments: Yes the cycles are long but thats to be expected with a large capacity high-efficiency washer - low water use = longer cycle. Yes there is no backlighting but our laundry room is well lit so I have no problems reading the controls. And it hasnt moved a bit since the day it was installed - no bouncing or rocking. It is very quiet and our clothes have come out clean and fresh. I havent had any problems with the dreaded front-load odors. Even after forgetting to remove a load or two and leaving them sitting overnight. And I love the tunes they play when they are done with a cycle. :-
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Washer great but rusting after two months

Sargeaf126 6/12/2020

I brought this because of good reviews and that we had a LG washer that lasted a long time. From moment of delivery I noticed a problem with the detergent dispenser drawer leaking over the front of washer. I asked for a replacement part to fix it and save a repairman coming during the shutdown. After waiting nearly two months for the drawer I noticed rust on the front panel where the drawer closes. It cannot be seen without moving the drawer. Now I have another issue and the washer is only 3 months old. I requested warranty service and there is a problem with the repair company. LG should replace the washer due to the fact that nothing was done when I notified them neaely two months ago.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

extremely long cycles horrible display

ronragus 6/7/2020

beware of long cycles over an hour or short cycles under 15 minutes with nothing else in between. cant read display 70 of the time
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

shake shimmy roll

Ruby21 5/19/2020

Bought this washer about a month ago from a big box store. Day 1 it bounced around like it was on a trampoline. Big box store refused to replace it. LG sent out a service tech who said the motion was due to being placed on a wood riser and I had to carefully load the machine half way making certain everything was balanced. I removed the riser and dutifully placed a load of same-size towels to the half-way point in the tub and set the towel selection - the washer jumped shook and walked across the room. It shakes no matter if on high or low spin. At least it is amusing to watch. Makes a terrible thumping noise. As a side note I bought an LG dryer at the same time and it works great.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Control panel

Peggy 54 5/10/2020

The entire control panel does not light up. It is very difficult to see the temperature and spin speed for the cycle otherwise I am very happy with the machine
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Walks Across the Floor - Cant finish Cycle

chuck99 5/1/2020

We have had this washer for about 18 months and I must admit it is the worst washer I have ever owned. Im 70 and have owned a few in my lifetime. No matter the size of the load although large loads are the worst it will invariably become out of balance and sound like its going to shake itself to pieces... at this point I wish it would. Oftentimes Ill turn the washer off and then use the rinse/spin cycle just to finish the load which it normally does. Ive called LG and spent hours waiting for their advice which they read from a script all the no avail.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

No backlighting

Kelly Anne 4/29/2020

I have had the washer and dryer about 48 hours and I could not agree more with the reviews. The lack of back lighting on the control panel makes it difficult to choose and monitor cycles. Any suggestions?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Just a disaster

very old lady 4/27/2020

I have had this machine less than a year. It is a disaster The clothes smell awful. It shakes so violently that I have to stand and hold it through the spin cycle. If I dont it walks across the floor. Im on the phone right now with LG service or at least I was until the call was dropped. I dont want a replacement I want a different washer from a different manufacturer. I have had probably 8 washers in my long life and this is without a doubt the most disappointing example of a clothes washer I have ever used. Dont buy this washer dont buy LG. Dont get me started on the 3 faulty refrigerators that were delivered last year.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Dark Display

VA_Venza 4/6/2020

What the temperature whats the spin speed? The display uses white letters on a black background and is very hard to see really. This is an annoyance that you shouldnt have to deal with. This machine uses very little water great but we have to use multiple extra rinse cycles to remove the fragrance when we use Tide with Downy. On the Plus side it has a large capacity cleans well and is fairly quiet.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Overall result and quality brand

LG Lori 4/6/2020

This is our first front load washer and result is satisfying. Also LG brand ease us the decision....
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

A SMART washing machine

Lisakl1234 4/1/2020

Best washing machine ever I love that with the SMART features I get a message when the washer is done no matter where I am in the house. No more forgotten loads that need to be re-washed
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Wow. Soooo different from the relics I had

Michael k sharp 3/31/2020

Amazing and works great. Nothing better than hearing your clothes cussing you after that spin cycle lol makes my old one look and work like a fossil. Great product at a great price.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

So far looking like great value for money.

lenski 3/31/2020

A replacement for a 12-year old machine whose drain pump disintegrated. Just the wash programs we need. Washes really well and clearly uses less water than our previous front-loader. I guess technology has come a long way in 12 years. Spins so dry that clothes drying time is pretty much halved also an energy cost and time saver. The wifi integration with phone app is so-so I dont really care to get a phone notification every time a was load is done. Sounds cool but gets old very quickly. My only complaint is the white text on the control panel. It isnt backlit and is really difficult to see in our small laundry room. Theres just too little contrast between the lettering and the black background. Weve taken to using a flashlight to illuminate the panel when setting program options yes really. Other than that a great machine and great value.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features easy to use

Emidmd 3/29/2020

im glad that i picked this washer very wasy to use
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

front loader is best

simon8 3/29/2020

Extremely happy with the new LG front load washer. But cant get cold water selection on cycle start. Looking forward to my next LG washer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Tis Musical

TK n DB 3/28/2020

Old washer took a dive and was forced to buy a new one immediately. With a bit of research and some fast shopping decided on this machine...very good decision so far. Quiet huge drum cleans better than expected and the kicker is a great musical chime to alert ya when the load is done - thus the machine is gentle on my clothes and ears Buy one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good performance

DoyleO 3/28/2020

I bought this washer a couple of weeks ago and am pleased with its cleaning. It is fairly quiet not as quiet as the top load it replaced and is vibration free. My only issue is that the printing on the options panel is medium gray on black background. The writing is ver hard to read without a flashlight. The instructions for the initial setup were difficult to follow.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

June49 3/28/2020

I like the washer and its features that I can use. I do not have the right WiFi so I cannot use other features. The washer is LOUD. I do not get the melodic sound that tells me the wash cycle has ended.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Clean clothes

Jb3forks 3/28/2020

I purchased this a month ago but had it installed two weeks ago. I love the way it gently but thoroughly washes. I washed sheets and they didnt get all tangled up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Fred923 3/27/2020

Washer is everything I expected. Not disappointed at all.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Quiet and cleans great

MaxinPhx 3/25/2020

Ive had this washer and matching dryer for about 8 months and I absolutely love them I noticed a difference in how my sheets and towels feel too. Everything I wash in it feels cleaner. I am able to wash a quilt top sheet and an entire set of queen sized sheets with 6 pillow cases in one load The WiFi option is also a really nice feature too that I find myself using a lot. If you are looking for a washer this is a winner
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Super quiet

Trevor1 3/24/2020

The washer is quiet. I have to check to see if its running. I glad I buy this one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Hitheret 3/24/2020

I works goooooooooooooooooooooooooooooooooooooooood
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Love my LG

Cbeaupre 3/23/2020

This is the second time Ive bought an LG. Its so reliable simpleand durable
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Washer

Tfc3 3/23/2020

I really like this washer. Quiet easy to operate and efficient. One quibble - option display can be a little hard to read but not too bad. Would definitely recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Works great but screen is hard to read

Frank F 3/23/2020

Ive used this washing machine for a week now and am very pleased with its performance. It is quiet while operating and the wash comes out nice and clean. The spin cycle is quite fast which is a definite plus because clothes will dry faster. I gave a rating of 4 stars because the screen is hard to read. I have read previous replies from LG suggesting that this condition happens when the lighting in the room is dim. My laundry room is quite bright but I still have to use a flash lite to read the screen. Other than that issue I like how this washer performs and definitely would recommend it to anyone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

LG Washer

Christina 1956 3/23/2020

I bought this 2 weeks ago . looks nice and works great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad experience

Need a good washer 3/23/2020

I purchased an LG washer cause I heard such good things about them. After delivery I washed about 3 loads then the washer stopped spinning. A replacement was installed and it didnt spin either. I called the distributor the same day. So my experience was not pleasant what so ever
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Mama Judy 3/23/2020

Bought the washer and was so happy with it my son went back to get the dryer although our old one still was working well Great product and great people that sold them to us
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Best Washer Ever

Kammdon5422 3/20/2020

I purchased my washer about 1 month ago and I love it. This is the first time that I have used a front loader and it is great. I love the front display for the settings it is so easy to use. By far the best washing machine that I have ever bought.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

SmeetHoe 3/19/2020

We love our new front load washer by LG. It is so easy to use quiet and does an excellent job cleaning our clothes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

I love the washers features

Salad guy 3/19/2020

Purchased the washer to compliment the dryer I have. Love the washers spin cycle feature. Less time for laundry in the dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Misleading specifications regarding drain

jerry85 3/18/2020

The LG owners manual and online specifications indicate the drain hose can be installed to a height of 95 inches no higher than 96. However the drain hose that came with the washer only reached a height of apprx. 60 inches I needed to get to about 70 inches. When I contacted LG customer/technical support about extending the drain beyond the included hose length of 60 inches they were clueless.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Excellent at removing stains

DavidaCohen 3/18/2020

Pros: Tons of features Excellent at removing stains App integration allows for push notifications to phone Downloadable cycle settings Large drum Cons: App integration requires data collection App integration requires location services before functioning
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Awful - like a train going through our home

SuzieInOregon 3/17/2020

Not only is the set mismatched with two different shades of white but the washer spin is seriously going to drive me crazy while weakening the structure of our home The vibration is unbearable. The color mismatch is annoying. LG quality must be diminishing. Total regret for buying this set - cost was not a determining factor - I relied on reviews and didnt see this total disaster coming. Hard to trust the other reviews were sincere.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Very quiet washing machine

RichIe B 3/17/2020

Since receiving our new washing machine it has worked very well. Very pleased how quiet the machine runs and is very informative about the time left to clean the clothes.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Simple operation great performance

ibquiltin 3/16/2020

My daughter has an LG washing machine and is very happy with it so when my 20 year old machine quit I decided to get an LG machine too. I am very pleased with my new machine expecially the spin cycle. Drying takes less time now especially with heavy items like towels and jeans.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

New features

Miss Effie 3/14/2020

Lots more options for washing. And it is so quiet
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Up to the LG name

DC_N_NY 3/14/2020

Bought this WM3500CW to replace my 15 year old LG TROMM washer. Love that the drum is even bigger and machine runs super quiet. Took away one star because unless you have enough light from the front of the machine the front panel is difficult to see
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Its so simple

Ebb042 3/14/2020

it was a great decision After the rest of the brands
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Buy

LilMary 3/14/2020

I have used it only once and so far am pleased with it. The only thing I dont like is the panel in the upper right hand corner is now well lit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Swig 3/14/2020

I like everything except the display. The words dont light up - I actually have to use my phone light if I want to change cycle from normal.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Washes as Expected

Steak 3/11/2020

Chose LG because of the reviews. We have been pleased with it. Washes well is quiet during the spin. Only issue is it ha walked a few times. I made a minor adjustment to ensure its level and so far so good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Upgrade

SteveHeisler 3/11/2020

Delivered last month and am really pleased with the performance. This washing machine is very efficient and is so much quieter than the 2012 Whirlpool that I had. Lots of settings and wash options.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Silver beauty

Ninette 3/10/2020

This is a fabulous washer...just beautiful Does a great job of getting my clothes clean and fresh smelling I love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

It works

Willlo 3/9/2020

So far so good it works better then expected and with less water which is fantastic because I pay for water. And it holds a lot more than I thought
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value