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Over 35 Years in customer satisfaction! Always the lowest price!

4.1 | 153 Reviews

Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer

LG WKE100HWA

Available in 2 Color(s)

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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Built-in Intelligence Takes Out The Guesswork

Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

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Helps Remove Allergens

The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

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Eliminate the Guesswork with Sensor Dry

A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

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Redefine Your Space

A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

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All You Want In Half The Space

Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

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Get It All Done In Less Time

Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Built-in Intelligence Takes Out The Guesswork Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Helps Remove Allergens The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Eliminate the Guesswork with Sensor Dry A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

Redefine Your Space A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

All You Want In Half The Space Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

Get It All Done In Less Time Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings
  • Advanced washing performance with Allergiene™ Wash Cycle
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Premium looks with real tempered glass doors designed to last
Dryer Programs
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 7
Dryer Options Control Lock, Less Time, More Time, Wi-Fi / Remote Start, Energy Saver, Signal, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min.
Temperature Settings High, Low, Low/Medium, Medium, Medium High
Laundry Appliance Capacity
Washer Capacity 4.5 cu.ft.
Dryer Capacity 7.4 cu.ft.
Summary
Product Color White (W)
Delay Wash Yes
Full Touch Electronic Control Panel with LED Display Yes
Electric Dryer Option WKE100HWA
Gas Dryer Option WKG101HWA
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Center Control® Yes
Energy
CEE Tier Tier 2
CEF 3.94
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash
No. of Washer Options 9
Washer Options Sanitary, Signal, Control Lock, Tub Clean, Wi-Fi / Remote Start, Delay wash, Extra Rinse, Pre-wash, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle Yes
Precise Temperature Control with Variable Heater Yes
Sanitary Cycle Yes
Sensor Dry Yes
Steam Technology Yes
Laundry Appliance Convenience Features
3 Minute Installation Check Yes
4 Adjustable Legs Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
FlowSense™ Duct Clogging Indicator Yes
Internal Water Heater Yes
Vent Type Vented
Venting Option 3 Way Venting
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
Smart Pairing Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Graphite Steel (V), White (W)
Aluminized Alloy Steel Drum Yes
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Shiny Rose Gold Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
Certification
AAFA Yes
Power Source
Dryer Power Source Type Electric
Washer Electrical Requirements 120V, 10Amps
Dryer Electrical Requirements 240V, 30 Amps
Ratings CSA Listed
Washer Power Source Type Electric
Options/Accessories
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
Dimensions
Carton (WxHxD) 30 1/16" x 79 11/32" x 32"
Depth with Door Open 55"
Product (WxHxD) 27" x 74 3/8" x 30 3/8"
Weight (Product/Carton) 311 lbs / 346 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231029360

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Dimensions

  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

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LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 12/5/2024 to 1/1/2025 Must be postmarked by: 3/1/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 3/1/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/9/2025.

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4.1 out of 5

75% of reviewers recommend this product.

5 Stars

Great features

Mama Snow 11/24/2024

I love our washer and drier. If you download the app theres additional settings you can use. I would recommend LG adding some sort of animal washing feature. Idk if that can be done either way it does 10xs better than my previous washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Still not delivered

SherryRossie 11/11/2024

This was supposed to be delivered 2 weeks ago. Apparently LG uses a third party to deliver but continues to consider it delivered because it left its warehouse. I have not received my washer and dryer yet and I would appreciate not receiving all the emails about reviews and registration until it is actually delivered and installed.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Highly recommend

Mama Snow 10/27/2024

I love my washer/drier. The cycles seem to run less time than my previous kenmore brand.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG DOES IT RIGHT

3boyzinparadise 10/26/2024

This tower Unit came with the purchase of my new home. To date the unit has been working flawlessly. Super quiet and efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Fun to run

tracymccl 10/12/2024

I purchased this product knowing that LG is a top notch product. The initial installation was no installed correctly and leaked. I ordered the same product to replace and I love it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Machine

ChristaH 10/8/2024

I have owned LG washers and dryers before so it was an easy decision to purchase the wash tower. It is a beautiful machine my clothes get clean and dried with little fuss or muss.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG has been a great brand for appliances with us

Kevin Watson 9/29/2024

Excellent service and a great price. I would continue to buy LG products again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG really does make life not just good but better

3boyzinparadise 9/26/2024

Although whoever installed this washer/dryer tower combo failed to remove the shipping bolts on the washer which caused a horrible scraping noise and and unbalanced spin. After contacting LG as well as the builder of my home the bolts were removed by the builder and both washer and dryer are working quietly and flawlessly. I would highly recommend LG for this washer/dryer combo. My LG Refrigerator and OLED TV work as flawlessly as the above mentioned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Bad

Tim757 9/18/2024

Didnt last a year and I had to buy a new set. Wint purchase this brand again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Id would not recommend buying this model

insp1505 9/9/2024

Purchased this model a year ago for the space savings and it worked but the washer was a pain then the dryer quit working all together.To be honest I dont do a lot of laundry maybe 2 loads a week as I am single and live alone. About 7 months into owning this unit the dryer quit working. The dryer display powered on I could make all the selections of cycle type temperature run time etc but when I hit the start button it would not run. Only a faint audible click from somewhere inside. Anyway LG service was fairly quick to send someone out to the remote town I live in to repair it and relieve me of hang drying my clothes. Fast forward about a month and the same exact problem with the dryer happens again. This time it was nothing but delays and cancellations with LG to try and get it repaired again. I have been without a working dryer now for about a month and a half. It got to the point where LG finally decided to just replace the unit. It will hopefully be showing up next week sometime. In the mean time I have a friend who has been letting me do laundry at her house with her 30 year old mis matched washer and dryer set. Why not wash my own and just go dry at her house you ask? Well thats a different story. The washer works and runs but is constantly giving off a UE unbalanced error code where I have to go restart it many many times when it tries to run the spin cycle. I pull out the heavier towels blankets etc and wring them out to try giving it a chance to achieve balance but this rarely works. I was washing only 3 white t-shirts and a white hand towel it wouldnt even get through the cycle without the UE error. I believe it is due to the design of the wash drum being canted downward at the rear. When it tries to spin up naturally gravity will draw everything to the rear of the drum which seems very unbalanced to me. I guess Ill see how well the replacement unit does and if it still has the same issues Ill demand a refund and go buy a different brand.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Okay but needs some software upgrades

RebTower 9/8/2024

I love it and hate it. The combined tower is a nice space saver in an apartment previous units barely fit when stacked. Washes clothes as expected rinses better than my previous washer app is okay but my partner hates itbecause a lot of the presets require the app some delicate or handwash option but you are still required to interact on the actual washer and dryer so clothes in washer pull out phone select downloaded on washer start on washer. I believe you can enable starting the washer/dryer on the app but then you completely disable the ability to start on the washer its crazy they cant give you the option. The 2 biggest issues are the rinse and spin and the inability to just add more time to the dryer. If you need to rinse and spin you have to use the app and you cant select the temperature. It wont do cold rinses only medium/cool and there are no guides or documentation discussing water temperature for the unit. Cold is required for a lot of clothes. Also never had a dryer where you cant add more or less time not a big deal but there are just so many basics missing and the app falls short on providing them properly. A lot of this can be fixed in
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Space Saving and Exceeds Expectations

Laurie67 9/8/2024

We are absolutely enjoying our new stacked front-loading washer and dryer. There are multi-options that meet and exceed our needs. From our delicates to our farming clothes these units give us all that we need. I LOVE how much our laundry room opened up by having this stacked unit. We now have the space to add a counter for folding and additional cabinetry.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Great features

I love LG products 9/3/2024

Love the water saving and need to use less detergent in this model. Also size of both washer and dryer are big.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Quiet and Efficient

Jess k 8/29/2024

So far SO good We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but its really quiet and has such quick cycles I feel like Im caught up on laundry for the first time ever with my 3 kids
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Making Laundry Fun

KayGeeLavine 8/20/2024

We bought the WashTower last month and we like it. It washes and dries well and the cycles dont take much time. We like the appearance and functionality especially the control in the center of the tower. My wife isnt that tall so the controls being placed there make it very convenient for her. The tower is also very quiet when it is working except for the alarm that lets us know the cycle has ended. The volume is just right to allow us to hear wherever we are in our home. WE would definitely recommend this machine to others.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG really is ... Life is Good

Tom J Lesh 8/14/2024

I needed to purchase a new stackable washer dryer combo after my old one quit. I chose the LG combo and couldnt be happier that I did. The front-loading washer gets my clothes cleaner than I would have thought possible. The ease of loading and running both the washer and dryer makes things for easy for me and the compact design freed up additional space in my home. I highly recommend the LG washer dryer combo. LG lives up to its name...Life is Good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Think twice before making an online purchase.

JEFernandez 8/9/2024

LG misleads customers with online purchases. Its been over a month since I placed an order and despite the delivery date having passed I still havent received my washer and dryer. When I contacted customer service they informed me that they have no estimated delivery date and suggested I deal directly with the delivery company. This is unacceptableI bought the products from LG so they should take responsibility. Be cautious and think twice before making an online purchase from them.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

Never again

Meg0216 8/7/2024

Its broken twice had to harass the company to get them to cover it when it was clearly a manufacturer issue. Hoping it doesnt happen again
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Good but... app is annoying

BriefBoy 8/4/2024

I like the machine bit not having to use the app to select the settings I want. Machine looks great and is much more efficient than our prior 2014 stacked set.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great solution to smaller spaces

GingerACC 7/31/2024

I love my LG washtower Having had a LG set in the past I wanted them in my current home but our ceiling height is low. We remodeled our bathroom to bring the laundry upstairs from the basement and this washtower was a perfect choice it fit with enough clearance to maneuver into place Having the control panel in the middle is a bonus and so convenien The features and cycle choices are awesome and it does everything my old set did AND MORE If you dont use the LG ThinQ app you are not using the appliance to its fullest and best capacity because of the numerous cycles options available for download. And it notifies my watch when a cycle is done too
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Accessible features

JRT08 7/23/2024

Ive only had the product for a few weeks but Im quite satisfied with my purchase. As a senior it is very easy for me to operate and maintain.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Great and compact

Loyak828 7/15/2024

I bought this combo tower about a month ago and it has been a game changer Fast efficient and quiet I will recommend this to everyone
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

d80 error code wont stop.

JPC2227 7/8/2024

We keep getting d80 error code. Vent company was called and clean vent but we continue to get d80 code.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Short Drain Hose

VRoss716 7/8/2024

I have one installed in my washer closet. The water drain hose on it is about 60 long it does not wrap all the way around the back as shown in photo - its at least 12 short The photo on the website shows a hose that when shipping wraps all the way around the back of the washer: have measured one in a store to be about 100 I cant speak to the operation of the machine as I cant use it The seller will be taking it back. Such a waste of everybodys time and efforts.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Space saver

D111 7/8/2024

I love the fact it takes up less room which gives me additional storage. Ive only had it a few weeks but totally impressed and would recommend it to others.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Musty smell issue since new

Bob5yrW 7/8/2024

Product is great BUT heavy musty smell emanating from washer door seal. Two separate service calls left unresolved. Both said just rubber smell/ normal/will go away BUT still a smelly issue This condition was present when product was delivered new/unused. Store model did not have smell. We behave followed the product manual procedures exactly
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Think twice if this is your only washer

Frustrated102 6/28/2024

I bought my LG ThinQ in November 2021. Within first 6 months the D80 code came on and I consistently clean the lint tray and the hose going outside. I started noticing that my friends who own LGs also constantly get this code. About 3 months ago my driver would not turn off. A couple weeks ago I reached out to LG. I was told that the warranty only applies to very minimal parts on the washer and that the dryer only needed to be cleaned out. We the customer service agent and I ran a test through the Internet connection on my unit and found that I have no clogs. I repeatedly told the tech I was not worried about clogs and that my dryer will not turn off or stop spinning which caused me to eventually find the breaker in the electrical box and when the clothes were done I would flip the breaker. My dryer then started giving the np code because I was flipping the breaker. What a disaster Where to find a repair guy? LG had a repair guy who could come diagnose for $405 but honestly once all was said and done I might as well just buy a new unit. I will NEVER buy LG again. The washer doesnt clean the best. It never dissolves all the detergent so things need to be rewashed. I even use pods so my kids do not put in too much detergent.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Overall great appliance

Becky Abel 6/27/2024

We got our new washtower the first week of June. There are a lot of control options I found my way to what cycles I like best. Im pleased with most every feature. I wish the doors opened the opposite way due to our space but it is managed how it is. I did not think I would care about the ThinQ app but have found that feature very useful.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Quiet

Amber0525 6/20/2024

So quiet It does a great job washing and drying. Its very sensitive with the vent error. Weve had it professionally installed and had out ducts professionally cleaned clean the filter with each wash but had consistently gotten a vent or from the very first load weve dried.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Not for New Homes

KerriTC 6/15/2024

Product is good but not compatible with new builds. The new electric breakers and GFCI outlets prevent the machine from operating correctly when it uses hot water. It flips the breaker every time. This leaves the homeowner having to replace a safe GFCI outlet with a non-GFCI outlet or illegally modify the breaker box to operate the washer. I really like the u it but it has been an expensive issue to track down and resolve.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Even better then I hoped for

LG Washtower 1 6/15/2024

I spent quite a bit of time researching the different makes and models of washer/dryer combos for my apartment. The washtower hit all the boxes of what I wanted. It is even quieter then I had hoped for. I am very impressed and happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Ergonomic WashTower - Support Needs Improvement

hamptongman 6/13/2024

We ordered this WashTower from LG Online. It was delivered and installed for free within 7 days of purchase. Unfortunately the top cover of the dryer was peeled back and damaged and needed to be returned and replaced. All of the customer service options and support were very disappointing: phone long holds disconnected calls inaccurate information multiple transfers chat not helpful at all and text messages to the Orders Department responded only once after that I texted several times and received no response. It took 19 days from original purchase date until the delivery of the replacement for the damaged tower. So why the 5-Star rating - we love this WashTower and understand that a damaged product requiring replacement is probably a rare experience. We are especially impressed with the relative quiet during the spin cycle set to High. This is important to us as our tower is located in our kitchen and adjacent to our dining and living rooms. One of the best features in the central location of the touch controls for both the washer and dryer i.e. washer controls at the top of the washer dryer controls at the bottom of the dryer. This mean not having to reach high up to set control dryer settings.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

I LOVE this LG Range

Tanglewood 5/17/2024

I wish you offered more than just 5 stars I would like to give it 10 out of 10. My LG gas range far exceeded my expectations from functionality to striking good looks. It consistently performs all tasks and was very easy to learn how to use the functions. The Easy Clean function is so simple and fast 10 minutes that I clean the oven nearly nightly so its always sparkly. I havent tried the air fryer function just yet but have no doubt it will perform as all the other functions - this range simply does what it promises.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Beyond Frustrated

NotHappy05102024 5/11/2024

Purchased the tower at Best Buy was told it was one of best sellers. Once installed the test was done but the installer just stayed enough time to make sure it runs but not for the whole cycle. All was fine I then did a load and there was water everywhere my downstairs neighbor called because water went down to them. We called Best Buy and got a replacement had to wait another weekagain as the water started drain again no one stayed for the full cycle to end I heard the water gushing at the draining stageonce again water ended in my downstairs neighbors house. I no longer want this product and requested a full refund. I am now 1 whole month without a washer I am liable for damages to my neighbors home and have to probably spend $80 in wash/dry and my time at the laundromat AND now I have to shop for a washer and dryer. Beyond frustrated.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great stacked washer/dryer

Allison198 5/6/2024

This is a dependable and sleek-looking washer and dryer. I love that it doesnt take up a lot of space but is able to wash and dry large loads. Recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Spacious

Orangegranny 4/29/2024

I am so pleased with my new unit. Its easy to use and the tower allows more space for us
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Set

Boatpcb 4/23/2024

Have been using it for a year now and it is perfect every time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

DrET 4/22/2024

Very good machines so far. However I couldnt get it connected to the Internet. Texted customer service and even sent an email but have not managed to make it work with the app.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Easy to use. Just touch and go

Rochelle Sandra 4/21/2024

This washer/dryer tower is amazing My clothes come out cleaner uses less energy and very quiet
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Washer and dryer

Reilly131 4/14/2024

Great washer and dryer Absolutely love it Was nervous about the washer my last one made my clothes smell. I am extremely happy with this product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Good washer but some things should be kept simple

LuisO 4/11/2024

Washer and dryer work as expected. Main gripe is the dumb vibration sensor that seems to be integral to it working. The only reason I didnt knock it down further is because I have a 5 year repair warranty but still a less than 1 year old washer shouldnt stop working just because of a dumb sensor when the washer itself is mechanically perfect. Never been able to use the app features because it seems to hate wi-fi mesh systems so I gave up on that also. I did try turning off the 5Ghz signal and retrying but nothing.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Amazing

Ktruh17 4/6/2024

I got my tower a couple months ago and it is awesome. The app has so many features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

I love it - advanced and yet simple to use

LibbieinAZ 4/4/2024

So far - so great I got my LG washer dryer stack in March and it has been great - quiet fast wonderful clean clothes. I havent tried the app or all the features yet but I am looking forward to getting to know them all
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Water pump failed after 3 months of regular use.

court96 3/29/2024

Bought this unit about 3 months ago just for regular home use the water pump has completely failed. Currently trying to get warranty repair service but the part has been on backorder for almost a month now. When it did work it was great though. But a month with no washer only 3 months of owning this Id advise to look into different brands for a stackable unit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Technician

Emily Young 3/15/2024

Great service Friendly and knowledgeable technician.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Loving LG SINGLE UNIT FRONT LOAD LG WASHTOWER

thehowies 3/11/2024

We purchases our washer/dryer combo little over a month ago. And it is everything we expected it to be so nice to have the controls in the center of these machines.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Beautiful Unit

Emaline 3/10/2024

We love our new washer dryer unit. The dryer had a slight issue but Mr.Ren came out and helped us fix the issue. He was super kind and helpful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Amazing results

Abbeee222 2/29/2024

I bought this couple weeks ago and so far has been the results Ive received from a washer and dryer. The new technology it uses makes it more efficient and clothe come out truly clean
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Not good machine and bad customer service

Anh53 2/21/2024

I would order this machine from Lowes even already prepared my place ready for delivery but according sm bad reviews and very bad customer service I have the second thought.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Used once so far and a little concerned

dhandley 2/19/2024

I had a brand new LQ Washtower WKE100HVA installed recently and finally had the opportunity to use it. I had connected it to the app and such and everything looked good but just recently ran the first load. The myriad of settings was interesting but a bit daunting but I got it going anyway. I put the clothes in the dryer and fired it up and the UNIT was running fine. I wanted to make some changes to the settings but once its going thats not really an option...ok no problem. I fired up the app to see how things were going and the app said the dryer was off...??? Im standing there looking at it running. I started a chat with a rep and he said thats a problem no kidding and I needed to delete the app redownload it and reload the wash tower into the app. Kind of a Microsoft style forklift upgrade but ok. Waited until the dryer was finished and then did that. Less than fun but it worked...ok good to go....I thought. I was messing with settings on the app and I had the washer door open to air out and dry as it was still wet inside and the app attempted to start the washer my fault and then errored. It said door open...which was correct. So I closed the door and the error code on the machine went away. The next day I opened the app and it had an error on the screen...said washer door was open. It wasnt. The error message was no longer displayed on the unit but the app refused to clear. I tried for a few minutes but nope. The unit was fine but the app was stuck with the error. I deleted the washtower from the app and re-added it. Same error. This was getting annoying. Again Ive only used the system ONE TIME. Since nothing would clear the error I reached around behind it and pulled the 220v plug. Much like Microsoft a hard reset cleared the error. Really LG? So now both washer and dryer show up in the app. Both units physically seem ok but brand new equipment shouldnt have these errors. On the use side...the washer had quite a bit of water still inside so it would be nice if it had a method to clear the water better but leaving the door open for awhile isnt much different than what Ive done with other manufacturers units. There was wet lint caught on the outside of the boot next to the door that needed cleaned and the dryer lint screen has two tiny windows in the corners that arent so easy to clear the lint from. This is kind of a poor design I think. A single screened window would be simpler to clean maybe not as stylish but more functional. Well see how things go as I used the unit more but these right out the gate issues give me a bit of concern. The full range of features LOOK cool but Ill need to see how it performs to know more. For now its 4 stars for look feel and features and one star off for kludgy functional issues on first use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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